Who we are

Our website address is: https://luminaralanguage.com.

At Luminara Language, we respect and protect your privacy. This policy outlines how we collect, use, and store your personal information when you visit our website or use our services.

1. What We Collect

We only collect the information necessary to support your learning experience or process your order. This may include:

• • Your full name
  • Email address and/or mobile phone number
  • Program selection or service preferences
  • Payment details (processed securely via a third-party)

We do not collect or store any credit card or banking information directly. All payments are securely handled through WooCommerce and our integrated payment gateway, Xendit, or another platform called Mayar, which each have their own privacy and security policies. However, for certain services, we may ask you to make payment via bank transfer, after which we request a screenshot of the proof of payment attached to email, for our documentation for financial reporting. 

2. Cookies & Functional Data

Our website uses essential cookies to:

• • Remember items in your shopping cart
  • Manage secure login sessions
  • Help the site run smoothly

These cookies do not track your behavior across the web. We do not use advertising or analytics cookies.

Typical cookies may include:

• • woocommerce_cart_hash

• • woocommerce_items_in_cart

• • wp_woocommerce_session_

You can disable cookies via your browser settings, but this may affect how the site functions.

3. How Your Data Is Used

We use your data only to:

• • Register you for courses or services
  • Process your payments
  • Provide you with learning support
  • Communicate about your program or purchase
  • Communicate about new programs and services

We never sell or share your data with third-party advertisers.

4. Your Right to Be Forgotten

You can request that we:

• • Delete your data
  • Unsubscribe you from any email communications

To do so, please email us at: halo.luminaralanguage@gmail.com

5. Contact

If you have any questions or concerns about your privacy, you can reach us at: 📩 halo.luminaralanguage@gmail.com